FAQs and Support
Here are some commonly asked questions. Still need help? Scroll down and get in touch with us!
What’s the difference between the conditions?
- Perfect: No scratches, damage, or blemishes.
- Good: Signs of use like light scratches or minor scuffs.
- Damaged: Broken screen, housing damage, or other faults.
Do the valuations change?
Valuations may vary depending on device condition and market demand.
How do I send my phone in or pickup?
You can either book a pick up for us to come to you or use our prepaid mailing service.
How fast do you send the money?
We send payment within 24 hours the device is received and inspected or instantly on pick up.
Contact Information
You can reach us via email at refurbedaus@hotmail.com.